DELIVERY

 

All our orders are prepared by hand, packaged by us and shipped from Haute-Savoie within 48 hours.
La Poste then ensures delivery by Delivery Tracking or Colissimo service depending on the weight and volume of the items ordered. F2M offers you delivery in mainland France!

Delivery times in mainland France:
2 working days, indicative time.
If you want faster delivery, we offer the Chronopost service for next day delivery before 1 p.m., supplement 25 euros.

Delivery times for Europe, overseas regions and internationally:
5 to 10 working days, indicative time.

Due to the health crisis linked to COVID 19, these times cannot be guaranteed.

RETURN AND REFUND

 

You can exchange, credit or refund the clothes and accessories ordered.


Required conditions :
- they must be in their original condition, new, unused, unwashed, not wet and protected in order to arrive at our premises in perfect condition
- returned within 14 days of receipt of your order
- the return costs are the responsibility of the customer, F2M will take the reshipment costs
- notify the return by email to sav@f2m-protectionuv.fr
- prepare the package containing the items and the invoice indicating those returned
- Send the package to the following address:
F2M
144, Impasse le Clos des Lys
74 890 Bons-en-Chablais
France

Upon validation of your return, F2M will exchange, credit or refund your order according to your choice.